Flexible cancellation policy

Séjour Alsace

Flexible cancellation policy, valid until 31/12/2021

The customer shall pay cancellation fees to Magnific Escapades, according to the following schedule and unless otherwise specified in the contract.

 

Cancellation policy for half day and day tours:

  • Possibility to postpone your half day or day tour one time without any extra charge up to 3 days before the departure.
  • Cancellation more than 30 days before the beginning of the tour: refund of 100 % minus the processing fees of 20 € per person,
  • Cancellation between 29 and 15 days before the beginning of the tour: cancellation fee of 30 % of the price,
  • Cancellation between 14 and 4 days before the beginning of the tour: cancellation fee of 50 % the price,
  • Cancellation less than 3 days before the beginning of the tour: cancellation fee of 100 % of the price.

 

Cancellation policy for stays with a minimum of one night:

  • Possibility to postpone your stay one time without any extra charge up to 5 days before the beginning of the stay and of the services,
  • Cancellation more than 30 days before the beginning of the services: refund of 100 % minus the processing fees of 50 € per person,
  • Cancellation between 29 and 15 days before the beginning of the services: cancellation fee of 30 % of the price,
  • Cancellation between 14 and 4 days before the beginning of the services: cancellation fee of 50 % the price,
  • Cancellation less than 3 days before the beginning of the services: cancellation fee of 100 % of the price.